Welcome back to my Blog. If you’re new here, I’m Todd McFadden, owner and founder of S&T Properties LLC, and I run short-term rentals business on Airbnb and also partner with other timeshare owners to do the same thing. Today, we’re talking about what guests actually love most about staying in our Airbnb rentals… and the surprising lessons we’ve learned along the way.”
“So, whether you’re a guest, a host, or timeshare owner yourself, this one’s packed with real talk and little moments that have made a big impact.”
🛏️ [SECTION 1 – 0:30–1:30]
“Comfort Comes First”
“Hands-down, the top compliments we get are Comfort and Elegance. From the plush beds, the blackout curtains, the cloud-like pillows, and the upscale designs —it all matters.”
“We learned early on: if your guests aren’t satisfied, well, nothing else really matters. So, we now review every location ourselves—and yes, that includes during our own trips, of course, in the name of quality control.”
📍 [SECTION 2 – 1:30–2:30]
“Location Is Only Half the Story”
“Sure, a great location is a plus—but what do guests really love? Feeling like they have a home-away-from-home. That’s why we provide as much information as possible about amenities, local activities, and special events.”
“One guest told us the information we provided made them feel like they had a ‘best friend in town.’ And that’s our goal.”
💡 [SECTION 3 – 2:30–3:30]
“The Power of Small Touches”
“It’s amazing how often guests mention the little things: a phone charging port by the bed, a spare umbrella, fresh flowers, or even just a handwritten note from the resort staff.”
“It turns out, going the extra inch is just as impactful as going the extra mile.”
🧼 [SECTION 4 – 3:30–4:15]
“Cleanliness = Peace of Mind”
“Cleanliness is non-negotiable. Especially post-2020, guests want to feel like they’re walking into a safe, spotless space, and that is what we aspire for in our rentals.”
💬 [SECTION 5 – 4:15–5:00]
“Feedback Made Us Better”
“We are not gonna lie—some of our best improvements came from constructive feedback. A guest once mentioned we were not informing them about the persistent timeshare sales presentation offers, so now we notify every guest what might be coming their way.”
“Every suggestion is a chance to improve. And every happy review? A reminder of why we do this.”
🙌 [OUTRO – 5:00–5:45]
“Here’s to More 5-Star Stays”
“So, what do guests love most about our Airbnb rentals? Comfort, Elegance, Care, and Cleanliness. And those thoughtful little details that make a space feel like home. But more than anything—we’ve learned that hosting is all about listening.”
“If you’ve stayed in our Airbnb rentals, THANK YOU for helping us grow. And if you’re a host yourself, or another timeshare owner, drop your feedback in the comments below—let’s learn from each other.”
